FAQ

Who is the team behind Cayaba Care?

We are a team of pregnancy experts working together to make it easier for families to get the help they need. At the center of our team is a Maternity Navigator (MN). Your main partner during pregnancy and after your baby is born. Our MNs are trained to help you feel supported, confident, and ready for what’s next.

Our care team can also include specialized care including nurses, feeding experts, birth doulas, and dieticians through eligible health plans. Cayaba Care does not replace your OB or midwife. We are here as an extra layer of support to help you feel your best during your journey into parenthood.

What services does Cayaba offer?

With a Cayaba Care membership you'll get a variety of services based on your unique needs. Some of those services include:
- Support from a Maternity Navigator every step of the way. Your MN will be there to answer questions between your doctor's appointments.
- Help with feeding, nutrition, and birth planning based on your personal needs.
- Virtual group classes to connect with other moms and learn about milestones.
- Support after your baby is born to help you recover.
Call our team at (267) 668-2256 to check on what services are included in your membership.

Who will be my Maternity Navigator?

Your Maternity Navigator is your main partner during pregnancy and after your baby is born. Our MNs are trained to help you feel supported, confident, and ready for what’s next.
Your MN will be there to:‍

Check in on your health between doctor visits
Talk through any worries or questions after doctor appointments
Help you get ready for what’s next — like tests, classes, or birth prep
Connect you to helpful resources like baby supplies, food programs, and more
Make a plan with you for your baby’s birth so you feel calm and in control

Your MN is a pregnancy expert you can trust, not just for medical information, but for real support. They’ll listen to you, help you speak up for what you need, and make sure you feel ready, strong, and cared for every step of the way.

What is a doula and how can they help me?

Doulas provide non-medical support to pregnant people and their families before, during and after childbirth. This support can help families handle the physical, emotional and practical issues that surround childbirth.

As part of the Cayaba Care program, you have access to experienced Birth Doulas who can support you through active labor. If you choose, your Birth Doula will join you in your birth room to coach you through labor positions and pain management methods, provide emotional support, and help you and your support circle advocate for your best birth experience possible.

If you don't choose Birth Doula Support, you can still work with your Maternity Navigator to put together your Birth Plan and learn labor positions, what to expect for birth, and more to help you feel ready.

Like to know more? Ask your care team about birth support.

How do I get started?

Click "Get Started" at the top of the page and enter a little information about yourself and your healthcare coverage. Our team will check to see if you are eligible for our program at no cost to you. If you qualify a team member will call you directly to finish your enrollment and schedule your first visit.

Have More Questions?

We'd love to hear from you!